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+447925613584
Our location:
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
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  • Mon-Fri: from 9 am to 6 pm
  • Sat: from 10 am to 5 pm
  • Sun: from 11 am to 4 pm
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info@fortetradeltd.com
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Privacy Policy

Introduction
This Privacy Policy explains how ForteTrade LTD (“we”, “us”, “our”) collects, uses, discloses, and protects personal data obtained through the website fortetradeltd.com (“the Website”).
We are committed to ensuring that personal data is processed lawfully, fairly, and transparently, in compliance with applicable data protection laws including the United Kingdom General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using the Website, you acknowledge that you have read and understood this Privacy Policy.

Data Controller
The data controller responsible for processing your personal data is:

ForteTrade LTD
Registered office: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Phone: +447925613584
Email: info@fortetradeltd.com
Website: https://fortetradeltd.com

Information We Collect
We may collect and process the following categories of personal data:

  • Contact information: name, email address, phone number, postal address

  • Account information: login credentials, order details, communication preferences

  • Technical information: IP address, browser type, operating system, device information

  • Usage data: details about how you use our Website, such as visited pages, time spent, and interactions

  • Marketing preferences: consent to receive newsletters or promotional communications

We collect this information directly from you when you fill in forms, create an account, place an order, subscribe to newsletters, or contact us. Some data is collected automatically via cookies and similar technologies (see our Cookie Policy).

Purpose of Processing
We process personal data for the following purposes:

  • To provide and manage access to our Website and services

  • To process and deliver orders, payments, and customer requests

  • To respond to enquiries, provide customer support, and manage communication

  • To personalize user experience and improve our products and services

  • To send service updates, marketing information, or promotional offers (with consent)

  • To comply with legal and regulatory obligations

Legal Basis for Processing
We process personal data on the following legal bases:

  • Legal obligation: where processing is required to comply with applicable law

  • Legitimate interests: for business operations, service improvement, or Website maintenance

  • Consent: for marketing communications and the use of non-essential cookies

Data Retention
Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal, accounting, or reporting obligations. When data is no longer required, it will be securely deleted or anonymized.

Data Sharing and Disclosure
We may share personal data with:

  • Service providers who support our operations (e.g. hosting, analytics, logistics, payment processors)

  • Professional advisers such as auditors, insurers, and legal consultants

  • Regulatory authorities where required by law

All third parties are required to handle personal data in accordance with applicable data protection laws and under contractual confidentiality obligations. We do not sell or rent personal data to third parties.

International Data Transfers
If personal data is transferred outside the United Kingdom or European Economic Area, such transfers are conducted in compliance with applicable data protection requirements and subject to appropriate safeguards such as standard contractual clauses approved by the European Commission or UK authorities.

Data Security
We implement appropriate technical and organizational measures to ensure the security and confidentiality of personal data, including encryption, access controls, and regular system monitoring. Despite these measures, no online transmission or storage system can be guaranteed to be completely secure.

Data Subject Rights
Under data protection law, you have the following rights:

  • The right to access your personal data

  • The right to request correction of inaccurate or incomplete data

  • The right to request deletion (“right to be forgotten”)

  • The right to restrict or object to processing

  • The right to data portability

  • The right to withdraw consent at any time (where applicable)

  • The right to lodge a complaint with the Information Commissioner’s Office (ICO)

Requests to exercise these rights should be submitted by email to info@fortetradeltd.com.

Marketing Communications
We may send marketing emails or newsletters to users who have explicitly opted in. Users may withdraw consent to receive such communications at any time by using the unsubscribe link in the email or by contacting us directly.

Use of Cookies
Our Website uses cookies and similar technologies to enhance functionality, analyze traffic, and improve user experience. Details of our use of cookies are described in our separate Cookie Policy.

Changes to This Policy
We may update this Privacy Policy from time to time. Any modifications will be published on this page with a revised “Last updated” date. We recommend reviewing this Policy periodically to remain informed of how we process personal data.

Contact Information
For any questions, requests, or concerns regarding this Privacy Policy or our data protection practices, please contact:

ForteTrade LTD
71–75 Shelton Street, Covent Garden, London, WC2H 9JQ
Phone: +447925613584
Email: info@fortetradeltd.com
Website: https://fortetradeltd.com